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Lord Voldemort

Dedicated Server issues

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We're currently experiencing connection problems with one of our dedicated servers. You may experience problems connecting to some (or all) of our game servers, as a result.


We're actively working on this and should have everything back up and running later today.


This was a public server broadcast by:
Management and Divisions Leader

This thread is a follow-up from the announcement that Noodle posted in our Discord server.

 

We are still currently experiencing a major issue with our Linux dedicated server, whereby our bootloader is failing to find a stable kernel. We are actively trying to resolve this issue. As of now all game services will be down until the issue is resolved.

 

We will continue to provide updates as they arise. For now, we must be patient.

 

Thank you.


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UPDATE: It is with great sadness that I must bring this update into the light of day.

We have had to reinstall our dedicated server - all our data on the drive lost - however I did manage to backup our /home/ directory so not all is lost entirely. We will begin to set up the dedicated server once again when the reinstallation process is complete.

 

We will continue to update this thread.

 

Thank you.


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We've made vast progress today and the Counter-Strike: Source classic server is now back online.

 

We're now moving into the weekend so support and installation progress will be limited, but we're working as fast as we possibly can.

 

We will continue to update this thread.

 

@Management @Divisions Leader

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UPDATE: @everyone 

 

HLstatsX is still being worked on, we hope this will be back online by Friday.

 

The dedicated server has been restored and both CS:S servers are now up and running again (Surf and Classic). The CS:S zombie server won't be making a return and has been decommissioned.

 

CS:GO is expected to make a full return within the next two weeks.

 

The GMOD servers are still down and we haven't made a decision on this yet. @Management and @Divisions Leader will discuss the future of GMOD servers with @Game Server Manager.

 

TF2 is being updated so has been taken offline, but is not the main priority and we expect this to make a full return within the next couple of months.

 

Thanks for your patience,
@Management @Divisions Leader 

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UPDATE: Because we have been experiencing issues with the Kimsufi dedicated server located in Canada, we have discussed (Management) switching locations for our server and we have decided it will be located in London, England. This moving process should be relatively easy but please allow up to 72 hours to 2 days for the movement to be completed.

 

Game services will be interrupted during this time. The forums, however, will not be affected by this process as it is not on our dedicated server, it is hosted elsewhere.

 

We shall continue to give updates as they become available.

 

Thanks,

Management


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