Please do not private message admins
- Your message is truly of a private nature and can only be answered by an admin.
- You have had prior agreement from an admin to do so.
- If you have an Emergency about a Staff Member, please contact the Community Admin.
This is not the admins being awkward, however, admins do not need to deal with unnecessary messages.
Messages with HELP questions. There is a HELP section and a HELP Team to deal with these. An admin only needs to be involved if the HELP Team cannot deal with it.
Suggestions - that is what the Suggestions forum is for.
General queries and issues that have been dealt with on the forum - We cannot answer each person individually which is why we post on the forum - please take the time to find your answers on the forum or help and FAQ. If you cannot find the answer you seek then you may open a topic in the Help Centre.
Unfortunately we will not be able to reply any private messages that do not fall into the circumstances above. So If you do not get a reply from us make a post in the correct section of the forum.
Thank you for your understanding.