Please do not private message admins
- Your message is truly of a private nature and can only be answered by an admin.
- You have had prior agreement from an admin to do so.
This is not the admins being awkward, however, admins do not need to deal with unnecessary messages.
Messages with HELP questions. There is a HELP section and a HELP Team to deal with these. An admin only needs to be involved if the HELP Team cannot deal with it.
Suggestions - that is what the Suggestions forum is for.
General queries and issues that have been dealt with on the forum - We cannot answer each person individually which is why we post on the forum - please take the time to find your answers on the forum or help and FAQ. If you cannot find the answer you seek then you may open a topic in the Help Centre.
Unfortunately we will not be able to reply any private messages that do not fall into the circumstances above. So If you do not get a reply from us make a post in the correct section of the forum.
Thank you for your understanding.